Onsite computer services.
Fair hourly pricing.
Simple, fair labour pricing. Parts are quoted separately, there is no call-out fee, and seniors get 10% off labour only.
New computer setup & data transfer
Getting a new PC or Mac? We set it up properly and move everything across from your old computer, so you can pick up where you left off.
Email, accounts & Microsoft 365
Email not working, or setting it up on a new device? We sort out email, Microsoft 365 and your online accounts.
Software & system problems
Error messages, failed updates, slow or frozen computers and software that will not behave, fixed at your home or office.
Phones, tablets & smart home
Setting up a new phone or tablet, or getting your smart home devices working together.
Wi-Fi, internet & networks
Wi-Fi black spots and internet dropouts fixed, and home or office networks set up properly.
Virus, scams & security
Pop-ups, viruses or a scam call that got through? We clean up, lock things down and help you stay safe.
Backup & data recovery
Protect your photos and files with automatic backups, and get data back from failed drives.
Hardware repairs & upgrades
When the hardware itself is the problem: laptop, desktop and Mac repairs and upgrades.
Small business IT
Onsite IT help for small offices, booked per visit, plus websites, domains and business email set up as one package.
Website care & security
Security checks, updates and clean-ups for WordPress websites, for small businesses and personal sites. We look after the technical side so your site stays fast, safe and working. Each job is quoted based on how complex your site is.
Insurance claim reports
Damaged laptop, PC or other computer equipment? We provide detailed computer insurance claim reports, including data recovery if needed.
Answers before you ask
Do you charge a call-out fee?
No. There is no call-out fee and no same-day fee. Visits are Monday to Friday; weekend and public holiday visits are by arrangement and attract a surcharge. Labour is $160 + GST for the first hour, then $80 + GST per 30 minutes thereafter.
How do I book?
Call or text 0488 830 129. You talk directly to Eddie, booking takes less than 5 minutes, and no credit card is needed.
Do you warranty your repairs?
Yes. Software-related issues are covered for 4 weeks, Apple repairs for 3 months, and new parts we supply for 1 year.
Do you help small businesses?
Yes. We help small offices on a per-visit basis with networks, Microsoft 365 or Google Workspace, email and printers, and we can set up your website, domain and business email as one package.
What if you cannot fix my computer?
No fix, no fee. If we cannot provide a solution, you do not pay for the job.
Which areas do you cover?
Coogee and the Eastern Suburbs, the CBD and inner city, and Mascot and Botany. Not sure if we come to you? Just ask.
Do not see your problem listed?
Call or text Eddie on 0488 830 129. We also do one-on-one computer and AI lessons, and sell refurbished computers.